I’m an industrial designer gone tech-entrepreneur. Founder of Blipic, an active outdoor company with a tech solution for creating outdoor experiences. Not having a technical background in development, I had strong hesitations about outsourcing my dev requirements offshore. Face to face is by far the preferred process. Using a domestic firm while bootstrapping a startup however, was not realistic. We had tried a team in South America, but both budgets and timelines were blown.
I was connected to Customer Times through a local Austin developer that had been using their services for several years. After vetting them with a small project, moving all of our development to Customer Times was a no brainer. Anton and his tech lead Viktor made the transition smooth, and set us up with a great team. As an added bonus, they made regular visits to the US (and Austin specifically) to meet face to face with clients. Being offered the benefits of outsourcing, while still having the ability to sit down in person to discuss specifics and bounce ideas back and forth provided the best of both worlds.
We cut estimated costs in half, timelines were maintained well, and I had a consistent group that seemed actually interested in building an awesome product, not just completing individual tasks as (me, the non-tech guy) defined. They helped re-work, cleanup, and update the technology in what had been previously built, then continued from there. Working together, our team and theirs, Blipic evolved into not only a tool for a niche market, but a powerful series of software platforms built to create positive change and growth among communities.
We’re now about to launch our product. Viktor has relocated to Austin full time which allows for weekly face to face meetings. We have a smooth process and plan for continued development and maintenance. Our series of platforms are more than we ever planned to go to market with. And Blipic is prepared to scale. Alina, Vladimir, Ivan, and Alex… from Texas, y’all rock!